a&o Hamburg Hauptbahnhof

24-hr manned reception, English-speaking (although we can deal with basic German): they literally saved us when our Booking.com ordered taxi got suddenly cancelled and we needed to leave at 4am. In panic I asked the desk, who within a minute booked us (a cheaper) ride with a taxi to the airport and arrived as promised 7 mins later! Really impressed! Sheets: diy- change them with a bundle of new ones, if those you have need changing. Cleaning: if you like you book cleaning, otherwise they leave you be. Cleaners available, supplies available, no extra charge. Very quiet room despite overlooking main road, adjustable heating- very warm! Nice touch to have separate toilet from the shower room! Hairdryer and heated towel rail very handy. Smart TV (logged on through phone and watched YouTube on it but channels also available). Pizza place right next door, 5 mins on foot from Edeka supermarket, pharmacy, bakery etc. Really central, 30 mins with taxi from airport but also well-connected with public transport. All ages at the premises, although seems somewhat more popular with younger crowd. Shopping centre 11 mins on foot. Schanzen bakeries everywhere, but the one around corner from Manufactum/ Bechstein in Chilehaus / Chocoversum comes highly recommended. Try also the Italian Supermercato/ Andronaco, in the direction of Elbphilharmonie from the hotel, for the pizzas (the chef is Italian). We walked everywhere and was very easy to do so and felt safe enough.

I had a good experience at the hostel, and I honestly don’t understand why it received bad reviews. To be upfront, my room wasn’t on the first or second floor. I went downstairs and saw my room number was 29, and I was a bit confused at first. But when I entered, the room was surprisingly spacious, and both the toilet and shower were clean and well-maintained. It wasn’t the most luxurious place, but for £11 a night, it was perfectly fine. I stayed in an 8-bed mixed dorm. Despite Hamburg being cold outside, my room was very warm—so much so that I had to open the window on the first night! If others had negative experiences, it might just be a matter of bad luck. Personally, I liked the place. For the price and location, it’s definitely acceptable.

It is really close the center. And there is a bus stop very close to the hotel so if you don’t want to walk, you can take the bus and go to center very easily. The room was hot you can arrange the temperature from radiator and there was hot water as well. The room was really quiet. I had been read in every comment about there is too much noise. But only noise was from the hotel like door closing noises.

The position was lerfect to visit the city. Always clean and safe! The prices at the bar are ok, and the staff is kind. My room had one full bathroom, and two small bathrooms one shower only, one toilet only. The hostel is so big! Every floor and heaveb the breakfast room so big

The Staffs weren't really chatty but they were really nice and helpful. I don't have anything to complain about their behaviors . It was a nice stay and experience. I am a girl and I had three boys as roommate. At first I was really worried but then I am glad because I could make some friends. They were really friendly, helpful and above all reliable and respectful. To top that off, they were real gentlemen.